Welcome to Mi Casa Coffee.
This website is operated by Mi Casa Coffee (Pty) Ltd (“we,” “us,” or “our”).
By accessing or purchasing from our website (www.micasacoffee.co.za or micasa-coffee.myshopify.com), you agree to comply with these Terms of Service and all related policies, including our Privacy Policy.
Should you not agree with these Terms, please refrain from using our website or services.
We may update these Terms periodically. Your continued use of our website after updates are posted constitutes your acceptance of the revised Terms.
 
1. Online Store Terms
By using our website, you confirm that you are of legal age in your jurisdiction or have the consent of a parent or guardian.
You may not use our services for any unlawful purpose, nor may you violate any local or international laws when using the Site.
Any violation of these Terms may result in immediate termination of your access.
 
2. General Conditions
We reserve the right to refuse service to anyone, at any time, for any reason.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of our website or service without our express written consent.
Please note that certain technical information you submit (excluding credit card details) may be transmitted unencrypted across networks.
 
3. Accuracy of Information
While we strive for accuracy, we are not responsible for any errors, omissions, or outdated information on the Site.
All content is provided for general informational purposes only and should not be relied upon exclusively for making purchasing or business decisions.
We reserve the right to modify or update content at any time, without obligation to do so.
 
4. Modifications to Services and Pricing
All prices are subject to change without notice.
We reserve the right to modify, suspend, or discontinue any product or service at any time, without liability for any resulting inconvenience or loss.
 
5. Products and Services
Certain products may be available exclusively online and in limited quantities.
We reserve the right to limit product sales on a case-by-case basis.
While we make every effort to display product images and colours accurately, we cannot guarantee that your device’s display will reflect colours precisely. We do not warrant that the quality of any products, services, or information will meet your expectations.
 
6. Billing and Account Information
We reserve the right to refuse or cancel any order at our discretion, including suspected fraudulent or unauthorized orders.
If we modify or cancel an order, we will attempt to notify you using the contact information provided.
You agree to provide accurate, complete, and up-to-date billing and account information for all purchases made on our Site.
 
7. Third-Party Tools and Links
Our Site may include links or access to third-party tools or websites.
These are provided “as is” and without warranty. We do not control or endorse third-party content and are not liable for any damages or issues arising from your use of third-party tools, websites, or services.
 
8. User Comments and Feedback
If you send us comments, suggestions, or ideas (collectively, “Feedback”), you agree that we may use them without restriction, compensation, or obligation. We are not required to maintain confidentiality or respond to any submission.
We reserve the right to remove any user-generated content that we deem offensive, unlawful, or in violation of these Terms.
 
9. Personal Information
Your submission of personal data through the Site is governed by our Privacy Policy.
 
10. Errors, Inaccuracies, and Omissions
Occasionally, information on our Site or in our communications may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, or availability. We reserve the right to correct any errors and update or cancel orders if necessary, without prior notice.
 
11. Prohibited Uses
You are prohibited from using our Site or its content to:

• Engage in unlawful or fraudulent activities;
• Harass, abuse, insult, or intimidate others;
• Spread malicious software or code;
• Violate intellectual property rights; or
• Interfere with the security or functionality of the Site.

We reserve the right to suspend or terminate your access for any prohibited use.
 
12. Disclaimer of Warranties & Limitation of Liability
We do not guarantee that our services will be uninterrupted, timely, secure, or error-free.
 All products and services are provided “as is” and “as available”, without any warranties, express or implied.
In no event shall Mi Casa Coffee, its directors, employees, or affiliates be liable for any loss or damage, including indirect or consequential damages, arising from your use of our website, products, or services.

13. Indemnification
You agree to indemnify, defend, and hold harmless Mi Casa Coffee, its directors, employees, and affiliates from any claims or demands resulting from your breach of these Terms or violation of any law or third-party rights.
 
14. Severability
If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions shall continue to be valid and enforceable.
 
15. Termination
These Terms remain in effect unless terminated by either party.
 You may terminate by ceasing use of our Site.
 We may terminate access immediately if we believe you have violated any provision of these Terms.
 
16. Entire Agreement
These Terms, together with our Privacy Policy and other referenced policies, constitute the full agreement between you and Mi Casa Coffee, superseding any prior agreements or communications.
 
17. Governing Law
These Terms shall be governed by and construed in accordance with the laws of South Africa.
 
18. Changes to Terms
We reserve the right to update or replace these Terms at any time.
 It is your responsibility to review them periodically. Continued use of our website signifies acceptance of any updates.
 
19. Contact Information
Questions about these Terms of Service can be directed to: orders@micasacoffee.co.za
 
20. Promotions
New Subscriber Voucher

• Valid only on www.micasacoffee.co.za
• One-time use per customer
• Minimum spend: R 400.00
• Multiple accounts or email addresses used to redeem a single voucher may result in order cancellation
• Voucher cannot be used to pay for an entire order
• Orders suspected of misuse may be cancelled without notice

Order Payments

• Payments may be made via EFT or credit card
• EFT payments require 24 hours for processing
• Payment amounts must be exact and include your order number as reference
• Orders not paid for in full will not be processed