Privacy Policy
This Privacy Policy describes how Mi Casa Coffee (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit or make a purchase from micasa-coffee.myshopify.com (the “Site”).
 
1. Personal Information We Collect
When you visit our Site, we automatically collect certain information about your device, such as your web browser, IP address, time zone, and cookies installed on your device. As you browse, we also collect information about the pages or products you view, the websites or search terms that referred you to our Site, and how you interact with it.
We refer to this collectively as “Device Information.”

We collect Device Information using the following technologies:

• Cookies: Data files placed on your device, often containing an anonymous unique identifier. Learn more about cookies and how to disable them at www.allaboutcookies.org.
• Log Files: These track actions occurring on the Site, including your IP address, browser type, Internet service provider, referring/exit pages, and timestamps.
• Web Beacons, Tags, and Pixels: Electronic files that record information about how you browse the Site.

When you make or attempt to make a purchase, we also collect certain information from you, including your name, billing address, shipping address, payment information (such as credit card details), email address, and phone number.
 We refer to this as “Order Information.”
In this Privacy Policy, “Personal Information” refers to both Device Information and Order Information.
 
2. How We Use Your Personal Information
We use the information we collect in the following ways:

Order Information
We use Order Information to:

• Process your orders, payments, and deliveries;
• Send invoices and order confirmations;
• Communicate with you regarding your order;
• Screen orders for potential risk or fraud; and
• Provide you with information or advertising related to our products or services (in line with your preferences).

Device Information
We use Device Information to:

• Identify and prevent potential fraud or security risks; and
• Improve and optimize our Site by analysing browsing behaviour and the effectiveness of our marketing efforts.

 
3. Sharing Your Personal Information
We share your Personal Information with trusted third parties to help us operate our business and provide our services:

• Shopify: We use Shopify to power our online store. You can read more about how Shopify handles your personal data here.
• Google Analytics: We use Google Analytics to understand how our customers use the Site. Read Google’s privacy policy here or opt out of Google Analytics here.

We may also share your information to:

• Comply with applicable laws and regulations;
• Respond to lawful requests for information; or
• Protect our rights and business interests.

 
4. Behavioural Advertising
We may use your Personal Information to deliver targeted advertisements or marketing communications we believe may interest you.
To learn more about targeted advertising, visit the Network Advertising Initiative.
You can opt out of targeted advertising via:

• Facebook Ad Settings
• Google Ad Settings
• Bing Ad Settings
 Or by visiting the Digital Advertising Alliance opt-out portal.

 
5. Do Not Track
Please note that we do not alter our Site’s data collection or usage practices when we receive a “Do Not Track” signal from your browser.
 
6. Your Rights
If you are a European resident, you have the right to:

• Access, correct, or update your personal information;
• Request deletion of your personal information; or
• Object to or restrict certain types of processing.

To exercise these rights, please contact us using the details below.
If you reside in Europe, please note that we process your information to fulfil contracts (for example, completing your order) or to pursue our legitimate business interests. Your data may be transferred outside of Europe, including to Canada and the United States.
 
7. Data Retention
We retain your Order Information for our records unless and until you request its deletion.
 
8. Changes
We may update this Privacy Policy from time to time to reflect changes to our practices, operational needs, or legal requirements.
 
9. Minors
Our Site is not intended for individuals under the age of 18.
 
10. Contact Us
If you have any questions, concerns, or complaints about our privacy practices, please contact us at:
Mi Casa Coffee
Re: Privacy Compliance Officer
Unit 7, Ferndale Industrial Park
18 Lyn Road, Ferndale, 2194
Johannesburg, South Africa
info@micasacoffee.co.za